Shipping Policy

Last Updated: October 15, 2026

At MONVER, we aim to provide clear shipping information and a reliable shopping experience.

Shipping Destinations

We offer shipping to eligible addresses within the United States, subject to carrier and product availability.

Order Processing

Orders are processed after payment confirmation.

Processing times and estimated shipment dates are communicated at checkout or in the order confirmation.

Orders placed on weekends or public holidays may require additional processing time.

Shipping and Delivery Estimates

Available shipping methods, shipping charges, and estimated delivery timeframes are displayed at checkout.

Delivery times may vary depending on the destination, carrier, and product availability.

Shipping Charges

Any applicable shipping fees are disclosed before the customer completes payment.

Order Tracking

When tracking is available, customers will receive tracking information by email after their order has shipped.

Tracking updates may take additional time to appear.

Shipping Delays

We comply with the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.

We will have a reasonable basis to expect shipment within the advertised timeframe or, if no timeframe is stated, within 30 days after receiving a properly completed order.

If we cannot ship within the applicable timeframe, we will provide the required notice and an opportunity to consent to the delay or cancel the order for a prompt refund.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses.

Please contact service@monver.online promptly if you notice an error.

Address changes cannot be guaranteed after shipment.

Lost or Damaged Packages

If your order is lost, damaged, or does not arrive, contact our customer support team.

We will investigate the issue and provide an appropriate resolution in accordance with applicable law.

Contact Information

MONVER

Website: https://monver.online

Email: service@monver.online

Phone: +1 (212) 695-3563

Address: 38 W 32nd St, #603, New York, NY 10001, United States